The National Police has once again warned on their social media of a phone scam that criminals use to access our devices to steal our personal data and, therefore, money.

This warning is about the “fake Microsoft call,” through which scammers pretend to be technical personnel of this company’s service to warn you that a serious problem has occurred on your computer.

This is not the first time they detect these types of scams, as they are a common problem throughout the sector that “scammers use fear tactics to deceive”, Microsoft explains, by pretending to be the official support department.

Tips to avoid being a victim of this scam

How can we spot deception and not be victims? You get a call from a supposed Microsoft technician who probably speaks in English telling you that your computer or other electronic device has a serious security problem or that it has some kind of virus.

Then, they start giving you instructions to try to solve this problem. However, the English accent is often marked or even speaks incorrectly. This is the first sign you know something is wrong.

Then scammers will request you access your computer to fix the problem and send you a link to install a remote access program. This is the real problem, because if you enter this link they will be able to control all your information when entering your device.

How to spot this scam?

The most important advice to avoid being victims of this scam or other similar is that Microsoft will not contact you over the phone to request any access. Therefore, if you receive a call from a person claiming to be a technical support personnel from a service that you have not requested, the first thing you have to do is ignore it and then communicate it to the relevant authorities.

On the other hand, you should never enter a link that may seem suspicious or comes from a strange sender. As Microsoft explain, scammers can also initiate contact “showing fake error messages on the websites you visit, showing support numbers and encouraging you to call.”